Shaping the future of your water and waste water services
Launched on February 28, the survey encourages our customers and stakeholders to help us determine priorities over the next 25 years.
Respondents are being asked to provide their views on three main ambitions:
- Delivering consistently leading customer service
- Keeping customer prices low
- Increasing the reliability, resilience and sustainability of our services.
The six-month consultation draws to a close on August 31. To date more than 3,300 people have visited the consultation microsite www.yourwater.scot
The Shaping the Future consultation reaches the Royal Highland Show at Ingliston, Edinburgh in June.
Visitors will be able to watch a series of short films which tell the story of our ambitions for the next 25 years and give us their views. Anyone who completes the survey at the events will also be given a new-look Scottish Water refill bottle.
Further information on Shaping the Future can be found at www.yourwater.scot along with the chance to watch the videos and take part in the survey.